Overview
A bilingual (Hindi & English) inbound AI voice agent built to handle customer inquiries around the clock and capture basic caller details directly into the client's CRM, without human intervention on every call.
Bilingual inbound voice agent that answers every call, resolves inquiries, and logs customer details straight into the CRM, 24/7.
A bilingual (Hindi & English) inbound AI voice agent built to handle customer inquiries around the clock and capture basic caller details directly into the client's CRM, without human intervention on every call.
| Languages | Hindi, English (bilingual conversation handling) |
| Channel | Inbound voice calls |
| Integration | Automatic CRM entry logging post-call |
| Availability | 24/7, no downtime between calls |
Understands and responds naturally in both Hindi and English on the same call.
Handles the full range of customer inquiries without routing to a human agent.
Captures basic caller details during the conversation, ready for downstream use.
Every call entry is logged into the CRM within seconds of the call ending.
Answers calls 24/7, removing missed-call and after-hours coverage gaps entirely.
The client wanted an inbound AI agent that could handle all customer inquiries on its own and automatically log basic caller details into their CRM, a capability build rather than a fix for a broken process.
The agent now answers calls 24/7, logs customer information into the CRM within seconds of each call, and handles roughly 6,000 calls a month.
Let's discuss how it can work for your business.